Hospitality & TourismRef: REF-01Regulatory Reference Model

Guest Service Associate — International Luxury Resort

Dubai, United Arab Emirates

2 Years (Renewable upon mutual agreement)

12 Openings (Subject to Bilateral Clearance)

Official Vacancy Specification Reference Model

This layout demonstrates Rumi's standardized 14-point vacancy disclosure format mandated by client guidelines and MoICE regulations. When official quotas are published, every vacancy displays these verified fields.

Position Overview

Standard regulatory vacancy disclosure format in compliance with MoICE Overseas Employment Regulations. When official quotas are published, every vacancy displays these verified fields.

Job Responsibilities & Scope

Deliver warm, authentic Bhutanese hospitality and customer care to international resort guests.
Manage front-of-house guest arrivals, check-in, orientation, and concierge inquiries.
Coordinate with food & beverage, housekeeping, and front office teams to resolve guest requests promptly.
Adhere strictly to destination health, safety, and operational standards.

Required Qualifications & Eligibility

Class 12 or equivalent diploma; vocational training in hospitality preferred.
Minimum 1 year of customer-facing experience in hospitality, airline, or retail service.
Fluent spoken and written English; additional languages advantageous.
Valid Bhutanese Citizenship Identity Card (CID) and valid Ordinary Passport (min. 24 months validity).

Confirmed Remuneration & Benefits

Confirmed Monthly Base:AED 2,500 – 3,200 / month (Tax-free, confirmed net base)Working hours: 48 hours/week (6 days/week, 8 hours/day + overtime as per UAE Labor Law)

Company-provided furnished accommodation with utilities
Duty meals provided in staff dining facilities
Company transport between staff accommodation and workplace
Comprehensive medical insurance as mandated by UAE Health Authority
Annual return flight ticket to Bhutan upon contract completion
End-of-service gratuity in compliance with UAE Federal Decree

Mandatory Documentation Checklist

Candidates must prepare original and attested photocopies prior to final interview:

Updated Curriculum Vitae (CV) in standard chronological format

Copy of Bhutanese Citizenship Identity Card (CID)

Copy of valid Bhutanese Passport (biodata and validity pages)

Academic transcripts and relevant training certificates

Recent passport-sized photograph with white background

Valid Medical Fitness Certificate (from approved regional referral hospital)

Valid Security Clearance Certificate from Royal Bhutan Police

How to Express Interest

Submit candidate registration to record your qualification and contact details with Rumi Overseas Employment Agency.

Submit Intake Registration

Submission does not guarantee employment or visa clearance.

Inquiries & Verification

Reach out directly to our official Thimphu office:

ST Building, Lower Taba, Thimphu, Bhutan

+975 16185466

rumioverseas18@gmail.com